Privacy Policy

Effective Date: January 1, 2026

Last Updated: January 1, 2026

Introduction

This Privacy Policy explains how rough-horizon collects, uses, discloses, and protects information about you when you visit our website or use our environmental consulting services. We are committed to protecting your privacy and handling your personal information responsibly.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, including:

• Name and contact information when you submit an inquiry or request services
• Email address for communication purposes
• Project details and site information you share with us
• Any other information you choose to provide in forms or correspondence

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Your IP address and browser type
• Pages you visit and time spent on our site
• Referring website addresses
• Device information and operating system

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Provide environmental consulting services
• Communicate with you about projects and services
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist in our operations, subject to confidentiality obligations
• When required by law or to protect our legal rights
• In connection with a business transaction such as a merger or acquisition
• With your consent or at your direction

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your information, subject to legal requirements
• Opt out of marketing communications
• Lodge a complaint with a data protection authority

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, see our Cookies Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Address: 247 Environmental Way, Brisbane, QLD 4000, Australia

Australian Privacy Principles

We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This includes taking reasonable steps to ensure personal information is accurate, up-to-date, and complete, and protecting personal information from misuse, interference, loss, and unauthorized access.