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GDPR Compliance

Last Updated: January 1, 2026

Introduction

While rough-horizon is based in Australia, we recognize that some of our website visitors and clients may be located in the European Union. This page outlines our commitment to complying with the General Data Protection Regulation (GDPR) requirements.

Legal Basis for Processing

We process personal data on the following legal bases:

Your Rights Under GDPR

If you are located in the EU, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you.

Right to Rectification

You can request that we correct inaccurate or incomplete personal data.

Right to Erasure

You can request that we delete your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You can request that we restrict the processing of your personal data in specific situations.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.

Right to Object

You can object to our processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority in the EU member state of your residence or workplace.

Data Protection Officer

For GDPR-related inquiries, you can contact us at:

Email: [email protected]
Address: 247 Environmental Way, Brisbane, QLD 4000, Australia

Data Transfers

When we transfer personal data from the EU to Australia, we ensure appropriate safeguards are in place. Australia has been recognized by the European Commission as providing adequate data protection.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

Security Measures

We implement technical and organizational measures to ensure a level of security appropriate to the risk, including:

Automated Decision Making

We do not use automated decision-making processes, including profiling, that would have legal or similarly significant effects on individuals.

Third-Party Processing

When we engage third-party service providers who process personal data on our behalf, we ensure they provide sufficient guarantees of GDPR compliance through contractual agreements.

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach poses a high risk, we will also notify affected individuals without undue delay.

Children's Data

We do not knowingly collect or process personal data of children under 16 years of age without parental consent.

Updates to This Statement

We may update this GDPR compliance statement from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the most recent changes were made.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us using the information provided above. We will respond to your request within one month, though this period may be extended by two additional months if your request is complex.

We may need to verify your identity before processing certain requests. This is a security measure to ensure personal data is not disclosed to unauthorized parties.